Briefing Update 14th April


Briefing 4 update – Tuesday 14th April

We have today spoken with the Head of Benefits at Dorset Council regarding the confusion that has occurred in relation to East and North Dorset businesses claiming the rates grant. We would like to thank Dorset Council for being so proactive in its endeavours to ensure that correct information is provided, and getting back to us so promptly  to streamline advice.  In particular, the uncertainty for businesses that are paying their business rates to Dorset Council but the administration is being dealt with by BCP Council, and incorrect advice supplied last week by both e-mail and telephone advice channels.

For clarity – Dorset Council have requested today that BUSINESSES IN EAST & NORTH DORSET SHOULD NOW CLAIM VIA DORSET COUNCIL WEB PORTAL AND NOT THE BCP COUNCIL WEB PORTAL – this updates the advice that was previously supplied to England & Company and certain clients last week,  and in turn was contained in our briefing sent on Thursday 9 April.

The Dorset Council website will be updated in due course to make this more clear. The link to the Dorset Council web portal to make a business support grant claim is here:

However, any businesses in East or North Dorset that have received a paper claim form, and HAVE NOT made a claim via the Dorset Council web portal (per the link above), and wish to complete and return the paper claim form via e-mail, should continue to submit their claim to the e-mail address designated on the form (

As per the highlighted section in the screen shot above, any queries that East or North Dorset businesses have in respect of their business rates or business support grant funding should be directed to BCP Council and not to Dorset Council.




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